Shipping Policy

Shipping Information
We do our best to find the most economical and reliable way to get your order to you. If you choose to use another delivery service or use your own UPS shipping account, a Packing and Handling Fee of $3.00 per package (not item, but package) will apply. Orders usually ship within three business days. Please keep in mind that the "shipping speed" you select in the delivery method relates to "days in transit" and not total days to delivery. Therefore a 2-3 business days shipment could take up to 6 business days (3 before shipping and 3 for delivery). Also, for orders placed on Friday through Sunday, Monday is the 1st business day. Depending on which items you bought, we may use one or a combination of several methods to ship your order.

If you wish to use your owner carrier or UPS shipping account, we are happy to work with your shipper. Please keep in mind that all issues and/or damage that occurs from the time the order is picked up from our warehouse is then your responsibility -- including any claims of damage or incorrect delivery. We cannot guarantee the shipping process when not shipped by our carrier on our account.

UPS Shipping
We use UPS Shipping for the majority of our shipments. After you choose the UPS shipping method at check-out (e.g. Ground, 2nd Day), the shipping cost will be added to your order automatically and your credit card will be charged for it.

Shipping by Truck
Some large items can only ship by truck and are indicated as such. Your total at check-out will not include shipping costs for these types of items. We will request a shipping quote and get back to you for approval. We will not process your credit card for these items or the associated freight costs until we have your authorization to do so. If shipping costs do not meet your approval, we will cancel your order without a fee.

In addition, it may be more economical to use a trucking company for large quantities of items that would normally be shipped via UPS. If you feel your order should be shipped via a freight company, please contact us.

If you have a combination of UPS and Shipping by Truck and/or Shipping Included in Item Price products at Checkout
If you have a combination of UPS and Shipping by Truck and/or Shipping Included in Item Price products at Checkout, the amount for shipping via UPS will be calculated and you will select one of the UPS options. We will call you when the amount to ship for the other item(s) has been determined and adjust the final shipping cost.

Production Timing of Private Label Bottles
Private label bottles without labels will be shipped in approximately one week. During the months of October through December, the timing may increase to two weeks. Private label bottles with your labels applied will be shipped within one week upon receipt of your labels. During the months of October through December, the timing may increase to two weeks.