Shawn's Blog — Flexibility

One task I have that I wish I had more time for is getting out and talking to our customers as it is the best way to find out what is going on in the industry and what our customers want or need.

One task I have that I wish I had more time for is getting out and talking to our customers. I enjoy seeing their olive oil stores, hearing what is and what is not working for them, and most of all, what new products they'd like to see. When The Olive Oil Source started, it was all about selling hard-to-find equipment for producing olive oil to the fledgling olive oil industry in California. Starting in about 2009, however, we began to get a lot of inquiries from tasting bars, gourmet shops, and private labelers to start offering a broader array of...

One of the basic principals of our business is flexibility. We feel that the best service we can provide to our customers is to provide them with what they need and not require nor limit them to purchase everything from us.

One of the basic principals of The Olive Oil Source is flexibility. We feel that the best service we can offer to our customers is to provide them with what they need and not require nor limit them to purchase everything from us. If they have a specific bottle they want to use that we don't carry or want to label bottles themselves, fine. If for example, they have a direct tie to an E.V.O.O. (or anything else) producer in another country and want to augment those products with ones we have, that's fine. There's no reason they shouldn't be...